Communication plays an important role in the success of online marketing and business. Customers have always had some questions to ask and they expect to find a quick response. Live chat is the best way to provide a quick answer to the customers. In worldwide, 68% of online customers are engaged in the live chat. Many e-commerce websites provide best live chat support to their customers through help desk software. If your business site is based on WordPress platform, you can easily enable the best live chat system with a quality WordPress plugin. Best live chat plugin can grow online business really far.
Best Live Chat Plugins for Your WordPress Site
In this post, I will share the seven best live chat plugins for your WordPress site that are really easily to install and setup.
Zopim is an award-winning WordPress live chat service provider. It allows you to create a best live chat support for your WordPress website. Apart from the live chat feature, it also provides chat logs, user analytics, and email supports. The chat widget can be easily customized through your website’s theme. At the bottom, right of your website the Live Chat bar is docked. Visitors can chat with you by simply clicking the Zopim Chat Widget. Zopim comes with Android and iOS apps. These apps provide the best Live Chat support for the visitors from their mobile devices.
ClickDesk Live Support is one of the free WordPress live chat plugins. This plugin combines multiple features under one interface. Without any additional hardware or software, this plugin allows the visitors to do the live text chat, voice chat, and video chat directly from your website. This means the visitors can ask questions directly through live text chat interface or able to make voice or video chat through Google Talk or Skype. This ClickDesk Live support integrates with Zendesk, Salesforce, Unbounce and other several tools.
WP Live Chat Support is one of the fully functional free best live chat plugin. It is ideal for your small business because you need not pay any monthly subscriptions. The interface of WP live chat support is very simple for both visitors and website administrators. The drag feature of the chat box helps the customers to move the chat box anywhere on the page. The colors of the chat box also changeable. This plugin is completely free from advertisement and links. This helps you to increase the conversion rate.
Live Chat-Casengo is the another most popular WordPress Live Chat Plugin allows you to create a best live chat to your website or blog easily. Through this plugin, you can manage the queries via Twitter, Facebook, email and live chat directly from your website. In this plugin, the WhatsApp service is integrated with Live Chat.
Formilla Live Chat is one of the best free WordPress live chat plugins. Once the plugin is activated, the live chat button appears on your blog or website. The responsive design of the plugin helps the customer to contact you from the mobile device too. The desktop notification, themes, banners, and color are easily customizable.
SnapEngage is the best live chat service for all business sizes. They offer many third-party connectivity services like Hubspot, Xendesk, Salesforce, Tesla, Wacom, SAP and much more. They offer a customizable chat widgets, automated chat invitations and call back request feature. The SMS-to-Chat feature allows the visitors to communicate with your support team via SMS text message.
Tidio Live Chat is one of the greatest chat plugins for all types of business. They provide three designs in chat boxes and the color scheme is fully customizable. The free version of Tidio allows the live chat between one agent and one visitor without any restrictions. Unlimited chats and automatic messages are allowed for the payment of $12 per month. This plugin offers the Android, iOS and Windows apps for mobile and desktop devices.
All the above-mentioned plugins are tested and you can use these on your website or blog without any issue. I hope this article helps you find the best live chat plugin for your WordPress site. If you have any queries, suggestions or feedback, must comment below. If you think this article is helpful for you, then don’t hesitate to help others by sharing it.